WINCHESTER

Many insurance plans, especially HMO’s, require a referral or written authorization from your Primary Care Physician for each visit. Your PCP should be able to tell you if you need a referral but ultimately it is your responsibility to know if a referral or written authorization is required before each visit and to obtain one.

For further questions or concerns regarding your referral please call our office at (540) 667-1244 and ask for our Authorization Specialist.

Yes, please bring your insurance card, co-payment owed, medical records that would pertain to your office appointment, and any current medication list or your medications. If you are a new patient to our facility please print out and bring the Patient Intake Forms along with you to your visit with us to help expedite your visit.

Since you will be sedated, you will need to arrange for someone to drive you home after the procedure. If you do not have a driver your procedure will be cancelled. You cannot go home by cab unless you have a responsible party with you.

Up-to-date prep instructions can be found on our website here.

Should you wish to cancel your office appointment, please notify us at 540-667-1244 at least 24 hours prior to your scheduled appointment time. Less time than 24 hours’ notice will result in a $50 “no show” fee being billed and due prior to rescheduling another appointment.

If you wish to cancel your out-patient procedure such as a Colonoscopy, UGI Endoscopy, ERCP, etc., please immediately notify us at 540-667-1244. (This number is available after hours for messages.) Failure to notify us of your cancellation 72 hours in advance may result in a charge of $150 to you.

Download WGA’s Appointment Cancellation and Rescheduling Policy.

Some of our providers speak languages in addition to English. However, if your provider is not fluent in your preferred language, we can help. Winchester Gastroenterology Associates offers translation services for over 300 languages through CyraCom, including Spanish and American Sign Language (ASL). The interpreter will join your appointment via video or phone.

Please let the scheduler know when you make your appointment if you will need a translator.

Winchester Gastroenterology offers translation services free of charge as part of our commitment to superior patient care and in compliance with the Americans with Disability Act (ADA).

Up-to-date COVID-19 information for Winchester Gastroenterology Associates can be found here.

Yes, patients taking a GLP-1 agnostic need to hold the medication prior to a procedure with Winchester Gastroenterology. You can access the full policy, including instructions on when to begin holding the medication, here.

The preparation for many gastroenterology procedures requires a Clear Liquid Diet. Download a PDF list of items compatible with a Clear Liquid Diet here in English or here in Spanish.

Winchester Gastroenterology only serves adults. People under the age of 18 should seek gastroenterology care elsewhere. If your child needs GI help, please ask their pediatrician for a referral to a gastroenterology practice equipped to care for minors.

Yes, we use AI to provide modern, sustainable care. Please download our Notice of Use in AI Technology for more information.

Service animals that meet ADA standards are permitted in the office, while pets and emotional support animals are not. To learn more about the distinction, read our Service Animal Policy.