COVID-19 Update

Office Re-Opening

To Our Patients,

We are happy to announce that we are now scheduling in-person appointments at this time.

We hope everyone is staying safe during these very trying times. We remain steadfast in our commitment to the safety of our patients and staff. Together we are working to reduce the spread of COVID-19 throughout our communities. Many of our healthcare team members and providers have been vaccinated. We are taking every precaution to safeguard our health, so that we may continue to provide you, our patients, with outstanding medical care and an exceptional healthcare experience, in a safe environment. 

We have implemented the following safety protocols:

• Increasing how often we clean and sanitize all common areas including but not limited to our waiting room, door handles, counter tops and sinks.
• All staff adhere to daily temperature checks upon arrival to the office.
• All staff members are wearing facemasks when they come in contact with patients or other staff members.
• All staff members are washing their hands regularly and using hand sanitizer.
• PPE for our clinical staff includes: facemasks, face shields and gloves. Hands continue to be washed between every patient.
• Patients will have their temperature checked upon arriving at our office during check in.
• A staff member will perform a wellness screening on all patients and visitors upon entering the office.

Wellness Screening

• In the last 10 days, have you had a fever or felt hot or feverish?
• Experienced shortness of breath or had difficulty breathing?
• Had a cough?
• Experienced flu-like symptoms? (gastrointestinal upset, headache or fatigue)
• Experienced a loss of taste or smell?
• Been in contact with any confirmed Covid-19 positive patients?

Please understand that out of an abundance of caution, if the answer to any of these questions is “Yes”, further explanation will be required and you may be asked to reschedule your in-office appointment.

Upon arrival to our office:

We are asking that if you have tested Covid positive within the past 10 days, to please call our office to be converted to a Virtual Telehealth appointment.

• A face mask must be worn at all times for the duration of your appointment.
• Practice social distancing sitting at least 6 feet apart from one another.
• Patients will be permitted (1) guest to accompany them during their appointment. Your guest will also be screened, their temperature taken and will be required to wear a mask.

We hope that all the necessary precautions and new safety measures will provide reassurance and address any concerns you may have. We do ask for your continued patience as we navigate through our new appointment procedures. We understand that you are all eager to schedule your appointments and procedures and we will make every effort to accommodate your requests.

Telehealth visits remain a viable option for anyone who is uncomfortable/unable to physically come for an in-office visit at this time.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we have implemented to keep you, our staff and our community safe in our practice. Thank you for your understanding and cooperation. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

 

Winchester Gastroenterology Management